Tidy up will contact the client to discuss possible price or service revisions if the cleaning time differs drastically from the original bid. Keep in mind it will be an up-charge fee of $20 for any extra add-on cleaning that is not included in the purchased package.
#GUILD OF DUNGEONEERING NIGHTOWL CODE#
Please make sure that we can enter your home, either by providing a key, a code or having someone open the door for us. Payment for service must be made by credit or debit card. Although it is greatly appreciated, please understand tipping is not required. If you do choose to tip please leave gratuity with a cleaner or over the phone. The client agrees to pay the price quoted at the time of service. A $150 deposit is required while booking an appointment and is non-refundable. If you cancel your appointment or no call, no show you will NOT receive a deposit refund. While we make every effort not to break items, accidents do happen. Identical replacement is always attempted but not guaranteed. For this specific reason, we request all irreplaceable items (whether monetarily or sentimentally valued) be stored and/or not cleaned by our staff. Tidy-up must be notified within 24 hours of service if the damage is discovered. Tidy Up is not responsible due to faulty and/or improper installation of any item. All surfaces (i e., marble, granite, etc.) are assumed sealed and ready to clean without causing harm. If you choose to have your laundry done by Tidy Up, it is your responsibility to instruct our cleaner on any special instruction regarding the care of your items. Tidy Up will not be held accountable for damages due to lack of instruction. If we are specifically requested to clean the inside of a hutch/china cabinet, dust any computer equipment, or wash dishes, the client agrees not to hold Tidy Up Cleaning Service or any of its employees responsible for damage to any article or component.įor the safety of our employees, please make us aware of any and all firearms. Our employees also have been instructed not to lift over 20 pounds.įor the safety of our employees, they have been instructed not to open the door while in the customer’s home, with exception of Tidy Up management. From time to time management will be stopping by just to follow up on cleaning. This is to ensure the service provided is to meet Tidy Up standards. For their safety as well as ours, please let us know how they should be handled. T idy Up Home Cleaning Service Clients may NOT solicit our employees, contractors, or affiliates to be contracted or employed by you or your affiliations of cleaning, organizations, or errand services of any kind Tidy Up is not responsible for cleaning out any litter boxes or any messes due to ill pets. Please let us know 48 hours in advance if you need to cancel this appointment. This will schedule sufficient time to schedule the cleaner with another client. Our 48 Hour Cancellation Policy is designed to protect our cleaners from loss of income. If you decide to cancel your appointment with less than 48 hour notice, you will be assessed a cancellation fee equivalent to the price of your service of choice.
We thank you for your cooperation and confidence in our agency.
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